CME Exercise #1
I tried something like this earlier this year with STP. It got rave reviews (from my mother), so I figured I try it again.
Below is a list of requirements for configuring a router as a call processor. In a lab or in your head, configure the router to support the features as listed. This isn't a contest or anything like that. If you get it right, a virtual thumbs up is all I can afford to give you. There are some licensing issues for running this stuff in GNS3/dynamips, so I can't help you out on that. I'll just hint that GNS3 and dynamips will bind to real networks and that copies of a compatible IP softphone are available.
Here we go.
- Telephony
- Maximum of 10 DNs
- Maximum of 5 ephones
- DHCP server that provides the appropriate DHCP scope option for getting the phones online
- Phones
- Phone 1
- Sales Phone A
- Button 1: extension 1001
- Button 2: intercom to phone 3 labeled as "Lackey"
- Pickup Group jane krakowski pokies 3001
- Phone 2
- HR Phone A
- Button 1: extension 1002
- Pickup Group 3001
- Phone 3
- Sales Phone B
- Button 1: extension 1003
- Button 2: monitor button 1 on phone 1
- Button 3: intercom to phone 1 labeled as "Boss" that answers unmuted
- Pickup Group 3002
- Phone 1
- Paging
- Each department should have its own paging group.
- All phones should be in a paging group for broadcasting emergencies to all employees.
- Call Parking
- 2 call parking DNs
- 1 CP DN should be dedicated to phone 2
- Music on Hold
- MOH should play when a user is on hold or in a park slot
- After-hours
- After hours should be Mon – Fri from 7pm to 7am
- No one should be able to dial 1003 after hours
- No one should be able to dial 1002 any day at any time
I'll get my own answer together and post the consensus result in a few days. In the meantime, let me know how terribly I did.
Send any unlicensed CIPC phones questions my way.