Comments on: Reasons That I Hate Comcast http://aconaway.com Not something you want to hear Sat, 05 Jul 2008 11:07:12 +0000 http://wordpress.org/?v=2.2.1 By: bubba-jay http://aconaway.com/reasons-that-i-hate-comcast/#comment-1044 bubba-jay Wed, 16 Apr 2008 18:53:20 +0000 http://aconaway.com/reasons-that-i-hate-comcast/#comment-1044 I have problems with comcast's non-net neutrality, but I've been pretty fortunate in my dealings with them and my TV and cable internet service. I believe these local pipes were initially laid down by Road Runner though, and then bought my comcast, so maybe that makes a difference? Anyways, just wanted to provide my side of things to balance the picture a bit. People tend to pile on with the negatives... I have problems with comcast’s non-net neutrality, but I’ve been pretty fortunate in my dealings with them and my TV and cable internet service. I believe these local pipes were initially laid down by Road Runner though, and then bought my comcast, so maybe that makes a difference? Anyways, just wanted to provide my side of things to balance the picture a bit. People tend to pile on with the negatives…

]]> By: comcastbytes http://aconaway.com/reasons-that-i-hate-comcast/#comment-757 comcastbytes Wed, 12 Mar 2008 02:41:59 +0000 http://aconaway.com/reasons-that-i-hate-comcast/#comment-757 COMCAST SUCKS!!!!! $1200 A YEAR FOR "SERVICE" WHAT A TOTAL LOAD! MY SERVICE WORKS IN THE MORNING FAILS AROUND NOON AND COMES BACK AFTER SIX P.M. - SO AFTER BEING TREATED LIKE A GIANT A-HOLE OVER THE PHONE THEY TELL ME WE CAN SEND A TECH OUT - CAN SIT YOU AROUND AND WAIT FOR FIVE HOURS? ALL THIS FOR ONLY $1200 YEAR! WHAT A DEAL!! ACCT. 8497505300194397 COMCAST SUCKS!!!!! $1200 A YEAR FOR “SERVICE” WHAT A TOTAL LOAD! MY SERVICE WORKS IN THE MORNING FAILS AROUND NOON AND COMES BACK AFTER SIX P.M. - SO AFTER BEING TREATED LIKE A GIANT A-HOLE OVER THE PHONE THEY TELL ME WE CAN SEND A TECH OUT - CAN SIT YOU AROUND AND WAIT FOR FIVE HOURS? ALL THIS FOR ONLY $1200 YEAR! WHAT A DEAL!! ACCT. 8497505300194397

]]> By: Charles http://aconaway.com/reasons-that-i-hate-comcast/#comment-59 Charles Sun, 29 Jul 2007 23:20:17 +0000 http://aconaway.com/reasons-that-i-hate-comcast/#comment-59 Dude, you're getting better tech support from readers of your blog than from the dozens of open tickets with comcast! That is comcastic! Dude, you’re getting better tech support from readers of your blog than from the dozens of open tickets with comcast! That is comcastic!

]]> By: jlewin http://aconaway.com/reasons-that-i-hate-comcast/#comment-53 jlewin Fri, 27 Jul 2007 19:17:54 +0000 http://aconaway.com/reasons-that-i-hate-comcast/#comment-53 I am a service tech for Shaw Cable in Canada and have a few comments. Times of heavy usage will have no effect on your signal at all. Your TV signal, whether analog (lower channels) or digital (higher channels/HD) are broadcast via a radio signal. This signal is broadcast throughout the entire cable system at what should be a sufficient level for all TV's to pick up. A good example is if you and every person in your city were to turn your radio on to the same station everyone would still get a clear signal. Just because the car next to you is listening to the same station as you does not mean there is less signal for you. Now as for your pixelating, specifically at certain times of the day. This would mean that there is not enough signal reaching your cable box. Since we now know that there is enough signal broadcast to the street we can assume that the problem will be between the street and your cable box. Since you say that your HD channels are what are causing you problems we now know that it is your higher frequency channels that are affected. Higher channels crapping out are often: water in the lines, too many splitters/cheap radio shack splitters, or possible a short in the line. A good way to confirm this is to check your highest analog channels and see if they are snowy at all. I don't know what kind of company Comcast is but they don't sound like they're too good with customer service. The only thing I can advise you to do on your own is to install a Drop Amp. This will boost your signal if it is too low. This does not always fix the problem but might be worth the try. Make sure that it is 'two way capable.' It could make the signal too high on your lower channels so could be a trade of one problem for another. As for the shitty cable box; I can assume that you guys down there are using the same piece of shit Motorola 6416 HD PVR boxes. These problems you are stating sounds like problems within the box themselves and have nothing to do with the cable signal. These are problems all cable providers across North America are experiencing and are in constant communication with Motorola to send firmware updates out to your cable boxes. Unfortunately there is not much that you cable provider can do except to reset the box in hopes that it didn't receive the last update. You can put the blame on these problems on Motorola. Anyway, hope you have better luck in the future, it's too bad you guys don't have Shaw Cable down there. Truly an excellent company. Stocks up from $11 to 54 over the last eight years. Will split soon so now is a great time to invest! I am a service tech for Shaw Cable in Canada and have a few comments.
Times of heavy usage will have no effect on your signal at all. Your TV signal, whether analog (lower channels) or digital (higher channels/HD) are broadcast via a radio signal. This signal is broadcast throughout the entire cable system at what should be a sufficient level for all TV’s to pick up. A good example is if you and every person in your city were to turn your radio on to the same station everyone would still get a clear signal. Just because the car next to you is listening to the same station as you does not mean there is less signal for you.

Now as for your pixelating, specifically at certain times of the day. This would mean that there is not enough signal reaching your cable box. Since we now know that there is enough signal broadcast to the street we can assume that the problem will be between the street and your cable box. Since you say that your HD channels are what are causing you problems we now know that it is your higher frequency channels that are affected. Higher channels crapping out are often: water in the lines, too many splitters/cheap radio shack splitters, or possible a short in the line. A good way to confirm this is to check your highest analog channels and see if they are snowy at all. I don’t know what kind of company Comcast is but they don’t sound like they’re too good with customer service. The only thing I can advise you to do on your own is to install a Drop Amp. This will boost your signal if it is too low. This does not always fix the problem but might be worth the try. Make sure that it is ‘two way capable.’ It could make the signal too high on your lower channels so could be a trade of one problem for another.

As for the shitty cable box; I can assume that you guys down there are using the same piece of shit Motorola 6416 HD PVR boxes. These problems you are stating sounds like problems within the box themselves and have nothing to do with the cable signal. These are problems all cable providers across North America are experiencing and are in constant communication with Motorola to send firmware updates out to your cable boxes. Unfortunately there is not much that you cable provider can do except to reset the box in hopes that it didn’t receive the last update. You can put the blame on these problems on Motorola.

Anyway, hope you have better luck in the future, it’s too bad you guys don’t have Shaw Cable down there. Truly an excellent company. Stocks up from $11 to 54 over the last eight years. Will split soon so now is a great time to invest!

]]> By: Gabrielle http://aconaway.com/reasons-that-i-hate-comcast/#comment-41 Gabrielle Sun, 22 Jul 2007 19:54:55 +0000 http://aconaway.com/reasons-that-i-hate-comcast/#comment-41 YES!!! I'm so (soooooooo) with you! I spent 48 minutes on the phone with them the other night because I needed to change the email address they sent my billing alerts to. And these turnips insisted that I was trying to adjust my GMAIL settings on their site. ...because I don't know that I'd need to go to gmail to do that. I hate them, they are turnips. YES!!! I’m so (soooooooo) with you!
I spent 48 minutes on the phone with them the other night because I needed to change the email address they sent my billing alerts to. And these turnips insisted that I was trying to adjust my GMAIL settings on their site. …because I don’t know that I’d need to go to gmail to do that. I hate them, they are turnips.

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